Retry an update after a DDS window check stops it

Save your work, close other DDS windows and check again when the Windows updater stops before installation.

In the Windows app, these messages mean the updater stopped before installing anything.

DDS could not check other windows

DDS could not check whether other DDS windows are open, so nothing was installed. Close the other DDS windows, then update again.

Another DDS window opened during preparation

A DDS window opened while the update was getting ready, so nothing was installed. Close the other DDS windows, then update again.

Close other windows and retry

  1. Save or finish your work in the other DDS windows, then close those windows.

  2. If the update icon is still shown beside your account name, select it to check again. When DDS offers the update, select the icon again to start it.

  3. Keep the other DDS windows closed while the update prepares. If Save your work before updating appears, review the listed work before continuing.

Save your work before updating

Desktop installation, updates and Cloud differences