When the admin window cannot load

Check the message, retry loading or renew your Cloud session.

Use the message shown in the admin window to choose the next step.

Check the address

If you see Page not found, check the address. If it is correct, ask an administrator of your organization about access.

If you see The admin window could not load this organization, wait a moment and select Try again. This retries loading the organization.

This message reports a loading problem; it does not confirm that you lack permission.

If the message says your Cloud session needs to be renewed, select Sign in again.

If the admin header is visible, select Back to Cloud to return to the Cloud dashboard.